General Terms & Conditions

Premium Coffee Market

General Terms and Conditions for Sun-Coffee.com

1. Introduction

Welcome to Sun-Coffee.com. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

2. Products and Services

Sun-Coffee.com offers premium coffee and coffee-related accessories. All products are subject to availability, and we reserve the right to limit quantities or discontinue products without notice.

3. Payment Methods

Payments can be made via bank transfer or credit card using Stripe. All transactions are secure and comply with the highest data protection standards.

4. Shipping and Delivery

Delivery will be carried out by one of the major transport companies. Estimated delivery times are provided at checkout, but delays may occur due to unforeseen circumstances. Shipping costs are displayed during the order process.

5. Refund and Return Policy

Due to the perishable nature of coffee, refunds are not offered unless customers can prove that the coffee was defective at the time of delivery. In such cases, please contact us within 14 days of receipt with evidence of the defect.

6. Quality Responsibility

The producer of the coffee is fully responsible for the quality of the coffee provided. In the event of any issues related to the coffee’s quality, the producer will be held accountable and must address the matter.

7. Protection of Sun Coffee Personnel

The safety, well-being, and privacy of Sun Coffee employees and representatives are protected. Any threats, abuse, or violations towards our staff will result in immediate termination of services and may involve legal action.

8. Force Majeure

Sun-Coffee.com is not liable for delays or failures in performance caused by circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, transportation disruptions, or governmental actions.

9. Governing Law

These terms and conditions are governed by the laws of the jurisdiction where Sun-Coffee.com operates. Any disputes will be resolved in the courts of this jurisdiction.

10. Amendments

Sun-Coffee.com reserves the right to update these terms and conditions at any time. Customers are encouraged to review the terms regularly.

11. Contact Information

For any questions or concerns, please contact us at mail@sun-coffee.com.

Thank you for choosing Sun-Coffee.com!

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